Dr. Puja Chatterjee’s website respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or contact us for appointments and enquiries.

By using this website, you agree to the practices described in this Privacy Policy.

Information We May Collect

When you use our website, book an appointment, submit an enquiry, or contact us, we may collect information such as:

• Name
• Mobile number
• Email address
• Age and gender
• City or location

Appointment preference
Medical concern or enquiry details voluntarily shared by you

Website usage information, such as browser type, device information, IP address, and pages visited

How We Use Your Information

The information collected may be used to:

Respond to your appointment requests and enquiries
Contact you regarding consultations, schedules, or follow-ups
Provide relevant information about services offered by Dr. Puja Chatterjee
Improve website functionality and user experience
Maintain internal records and communication history
Meet legal, regulatory, or healthcare-related obligations where applicable

Medical Information and Consultation

Information shared through the website is used only for preliminary communication and appointment coordination. It should not be considered a substitute for an in-person consultation, diagnosis, treatment plan, or emergency medical advice.

For urgent medical concerns, please contact the nearest emergency department or appropriate healthcare provider immediately.

Confidentiality and Data Security

Reasonable administrative, technical, and organisational measures are used to protect personal information from unauthorised access, misuse, alteration, or disclosure. However, no online platform or electronic transmission can guarantee absolute security.

Users are advised not to share highly sensitive medical records, passwords, financial details, or confidential information through unsecured online forms or messaging platforms.

Sharing of Information

Your personal information will not be sold, rented, or traded to third parties. Information may be shared only when necessary with authorised clinic staff, healthcare partners, service providers, or legal authorities for appointment management, patient communication, regulatory compliance, or lawful requirements.

Cookies and Website Analytics

This website may use cookies or analytics tools to understand visitor behaviour and improve website performance. Cookies are small files stored on your device that help us remember preferences and analyse website traffic.

You may disable cookies through your browser settings; however, some website features may not function optimally.

Third-Party Links

This website may include links to third-party websites, social media platforms, maps, payment gateways, or healthcare resources. Dr. Puja Chatterjee is not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of those websites before sharing personal information.

Your Rights

You may request to review, update, correct, or withdraw consent for the personal information you have shared with us, subject to applicable legal and medical record requirements.

To make such a request, please contact us through the details provided on the website.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in website practices, services, legal requirements, or technology. Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

For questions regarding this Privacy Policy or the use of your information, please contact:

Dr. Puja Chatterjee
Gynaecological Oncologist
Phone: +91 93302 62869
Email: consult@drpujachatterjee.com